Data Age Welcomes The Castle To PawnMaster Nation, An 11-Store Chain

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Data Age Business Systems, developer of PawnMaster, the industry leading pawn management software for over thirty years, is proud to welcome The Castle to PawnMaster Nation, an 11-store operation based in Kentucky and branching into southern Ohio. The Castle is primarily a retail jewelry store that supplements its revenue with collateral loans, which allows the business to guarantee the lowest prices on fine jewelry.

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Why You Should Install Pawn Shop Software

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When you’re running a pawn shop, you need to have the right software to help you run your business well. That’s where pawn shop software comes in handy. With this software, you’ll be able to handle everything from payments to receipts, and can even work on the cloud to make sure that all of your information remains safe. If you have doubts about installing it, read our guide to understand more.

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What I Would Tell My Younger Self

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A friend asked me the other day, “What would you tell your younger self?”  She was specifically referring to my prior work life. It was a very valid question, but one that I had never thought much about. 

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A PawnMaster Story, With Erin Kingsley

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My name is Erin Kingsley. I’m from Mt. Vernon, Illinois, which is a little thriving city in southern Illinois. I manage the People’s Choice Cash and Pawn shop for my family. I was introduced to the pawn world in 2003 when my family decided they were going to open a shop. 

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The Key to Excellent Customer Service

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Customer service is so much more than just “servicing” your customers. Anyone can just pick up the phone and ask “How can I help you?”. The manner in which you do this will make all the difference.

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Brand Consistency And How to Achieve It

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The word “brand” normally elicits warm fuzzy feelings toward a customer’s favorite shoes, restaurant, or mobile device. “Brand Consistency” on the other hand is typically met with fear by business owners everywhere. Questions like “What is it?”, “Why do I need it?”, and “Am I doing it right?” are very common concerns, and you should be happy to know that achieving brand consistency is not as daunting a task as it may seem. 

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