Join the Largest Pawn Broker Network in the World

Join the Largest Pawn Broker Network in the World

• Software used by more pawn brokers than any other
• Largest support and development teams to serve you
• Serving the pawn industry since 1988

• Software used by more pawn brokers than any other
• Largest support and development teams to serve you
• Serving the pawn industry since 1988

FREE DEMO

FREE DEMO

PawnMaster is the pawn management software that allows the flexibility to grow with your business.

PawnMaster is known for being the most widely used pawn management system in the industry. The evolution of PawnMaster is the result of nearly 30 years of innovation driven by feedback from customers just like you!

The PawnMaster Advantage

We understand that your business is unique. We also understand the importance of allowing you to choose which strategy is best suited for you and your business. Our easy-to-navigate interface makes PawnMaster simple to learn and maximizes speed at the counter. Our industry-leading Technical Support, Development and Training teams will take your PawnMaster experience to the next level. We provide the quickest response times in the industry. PawnMaster’s reports are designed to make your business more profitable and efficient. PawnMaster has built-in marketing tools to help your business increase revenue.

Features

Shop Management Features

software - cash drawer
Cash Drawer Management

Keep it simple or be as detailed as you want. Run a single cash drawer or track multiple employee cash drawers with security features to protect your business.

software - layaways
Layaways

Capture layaway transaction details by brand, model, and serial number. Maintain payment history and generate receipts or optional payment statements. Automatically send reminders and late notices.

software - item customer photo
Item & Customer Photo Management

Prevent false claims. Take up to 6 pictures of every item purchased or loaned. Take a picture of your customers, providing an added layer of customer identification verification.

software - sales management
Sales Management

Capture sales transaction details by brand and model. Quickly track your inventory, cost of goods sold, turns and profit margins. Expedite sales by scanning barcodes.

Inventory Features

software - combine scrap items
Combine Scrap Items

Move items into bulk locations when selling for a fixed price. Video games, loose tools, Blu-Rays, are common examples of this action.

software - forfeits
Forfeits

Manage forfeited items and coordinate pulls to inventory. Generate reports and send forfeiture text notifications before and after payment is due to encourage timely customer payments.

software - inventory control w/ barcode
Inventory Control w/ Bar Coding

Control inventory or perform audits and sales using handheld scan guns to increase speed and accuracy.

software - inventory transfer tracking
Inventory Transfer Tracking

Give your customers the option of paying on their loan at any of your locations, adding a whole new level of convenience.

software - split items
Split Items

Efficiently split up jewelry pieces such as a necklace with stones so they can be sold separately.

Employee Management Features

software - employee audit control
Employee Audit Control

Increase employee retention and lower revenue loss by identifying any employee who may be loaning too much on items or making errors when entering data. Quickly view the details of every transaction performed each day.

software - employee profitability
Employee Profitability

Track employee profitability with reporting that shows exactly how much profit staff members are generating on each transaction. Compare against other employees or shop averages.

software - time clock
Time Clock

Track and manage employees’ time with PawnMaster’s built-in time clock.

Pricing Features

software - mass inventory pricing
Mass Inventory Pricing

Discount aged inventory or adjust prices quickly as precious metal markets fluctuate.

software - price guide
Price Guide

Negotiate from a position of strength with immediate access to historic sales and buying data including items on hold and potential defaults.

Miscellaneous Features

software - atf compliance
ATF Compliance

Firearm licensed dealers will have the confidence of knowing that all required firearm information is entered for every gun transaction.

software - customer history
Customer History

Use the customer history tab to access a complete history of every transaction that has taken place with each customer.

software - multi level security
Multi-Level Security

Easily control staff security levels on menus, reports, and functions to prevent unauthorized access.

software - remote store payment
Remote Store Payments

Give your customers the option of paying on their loan at any of your locations, adding a whole new level of convenience and ensuring customer retention.

software - repair sales
Repair Sales

Quickly record repair transaction details including fees and product descriptions. Track repairs that have been sent out and automatically send reminders when they are due back.

software - robust customer details
Robust Customer Details

Imagine if you knew exactly how much revenue each customer brought to your store. PawnMaster puts this data right in front of you! Understanding your customers spending activity and actions allows you to make sound business decisions.

Benefits

Maximize cash flow and protect your investments with PawnMaster. We have more pawnbrokers using our software than any other pawn software in the world.
  • World-Class Support
  • Elite In-House Development Team
  • First-Class Software Training
  • Top-notch Reporting Capabilities
  • Unmatched Customer Satisfaction
  • Compliance capabilities with Local, Federal, and State laws
Request More Information!



Benefits

Maximize cash flow and protect your investments with PawnMaster. We have more pawnbrokers using our software than any other pawn software in the world.
  • World-Class Support
  • Elite In-House Development Team
  • First-Class Software Training
  • Top-notch Reporting Capabilities
  • Unmatched Customer Satisfaction
  • Compliance capabilities with Local, Federal, and State laws
Request More Information!

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Compliance

PawnMaster gives Pawnbroker’s the tools necessary to do business in all 50 states while staying compliant with local, state and federal laws. Local Level includes uploading ticket information or file formats to local law enforcement. State level includes calculations for chargeable rates, number of days to hold onto merchandise, background checks, and state tax rates. Federal Level includes mandates on calculations and ATF reporting changes. PawnMaster software provides electronic police submission tools that are modified to local or state law enforcement file formatting specs. Our in-house Development department incorporates truth and lending laws, ATF laws and changes, and FCC laws when coding new releases. PawnMaster makes new software updates available on pawnmaster.com or by appointment with technical support. PawnMaster also notifies customers through text messaging and email upon any new PawnMaster version releases including compliancy changes. Our software was developed and continually evolves with the Pawnbroker in mind!

Support

At PawnMaster we provide an annual Customer Care Agreement that protects pawnbroker’s investments through technical support services while continually providing new software updates.

Technical support personnel are available from 9 AM – 8 PM EST and Saturday 9 AM – 6 PM EST (Eastern Standard Time)

Training

Training is the fastest route to success within PawnMaster. We offer several training options to help you and your employees fully utilize all PawnMaster features. Our goal is to make sure you understand how to maximize your revenue and profits. Our team of subject matter experts are well versed in PawnMaster software and the pawn industry. Our training programs are designed to help beginners get up and running quickly. We also teach experienced users how to gain a better understanding of the rich reporting and advanced money making features within PawnMaster.

*Contact your account manager to access the PawnMaster training center. Ask for more details on our different training options!

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