The pawn management system that allows the flexibility to grow with your business.
There are a number of very low-cost pawn management products on the market. A few pawn operators have even written their own custom systems. Still, every year we convert hundreds of customers from products that fail to meet their business needs. PawnMaster is known for being the most widely used pawn management system in the industry! The evolution of PawnMaster is the result of nearly 30 years of innovation driven by feedback from customers just like you!
Below is list of some of the features PawnMaster offers. For a complete list and to see how PawnMaster can help your business, complete the demo request form on this page.
Imagine if you knew exactly how much revenue each customer brought to your store? PawnMaster puts this data right in front of you! Understanding your customers spending activity and actions allows you to make sound business decisions.
Capture sales transaction details by brand and model. Quickly track your inventory, cost of goods sold, turns and profit margins. Expedite sales by scanning barcodes. By taking advantage of UPC codes and serial numbers you can rapidly identify actual costs to facilitate negotiations.No more manually calculating monthly sales tax reports.
Capture layaway transaction details by brand, model, and serial number. Maintain payment history and generate receipts or optional payment statements. Automatically send reminders and late notices.
Quickly record repair transaction details including fees and product descriptions.Track repairs that have been sent out and automatically send reminders when they are due back.
Manage forfeited items and coordinate pulls in to inventory. Generate reports and send forfeiture text notifications before and after payment is due to encourage timely customer payments.
Efficiently split up jewelry pieces such as a necklace with stones so they can be sold separately or combine multiple items to sell as a package
Move items into bulk locations when selling for a fixed price. Video games, loose tools, Blu-Rays, are common examples of this action.
At your fingertips a complete history of every transaction you’ve had or performed with each customer.
Prevent false claims. Take up to 6 pictures of every item purchased or loaned. Take a picture of your customer and optionally view the picture when finding the customer, providing an added layer of customer identification verification.
Increase employee retention and lower revenue loss by identifying any employee who may by over-loaning or entering erroneous information. Quickly view the details of every transaction performed each day.
Keep it simple or be as detailed as you want. Run a single cash drawer or track employee cash drawers with options for blind close-outs and required disbursements.
Give your customers the option of paying on their loan at any of your locations, adding a whole new level of convenience.
A useful tool to discount aged inventory or to adjust prices quickly as precious metal markets fluctuate.
Move inventory easily between any two locations using PawnMaster.
Control inventory or perform audits and sales using handheld scan guns to increase speed and accuracy.
Who are your star players? Employee profitability reporting shows you exactly how much profit staff members are generating on each transaction. Compare against other employees or shop averages.
Easily control staff access to menus, reports, and functions to prevent unauthorized access.
Firearm licensed dealers will have the confidence of knowing that all required firearm information is entered for every gun transaction.
Negotiate from a position of strength with immediate access to historic sales and buying data including items on hold and potential defaults.
With just a few clicks enter all item details for frequently pawned goods.
Do you have hourly employees? No need to purchase a separate time tracking system, PawnMaster has it built-in.
The importance of effective technical support service departments is often overlooked by software providers. Thousands of talented software developers launch businesses and are ill-equipped to support their customers. Some larger companies cut back on costs by providing marginal support to their customers. At PawnMaster we provide an annual Customer Care Agreement that protects pawnbroker’s investments through technical support services while continually providing new software updates.
Technical support personnel are available from 9 AM – 8 PM EST (Eastern Standard Time)
PawnMaster utilizes nearly 30 years of experience and input from over 5,000 pawn shop owners to offer more than basic software functionality. We understand that your business is as unique as you are. As such, we understand the importance of allowing you to choose which strategy is best suited for you and your business. Our easy to navigate interface makes PawnMaster simple to learn and produces maximum speed at the counter. This functionality allows your customers to have a well-organized experience. Our industry leading Technical and Customer Support teams will take your PawnMaster experience to the next level. We provide the quickest response times in the industry; as we understand that down time is not an option. PawnMaster is comprised of robust tools and rich reports designed to make your business more profitable and efficient. PawnMaster has built in marketing tools to help your business increase revenue. There is a difference when it comes to pawn management software and that difference is the reason PawnMaster is the industry leading software provider!
Training/Data Age University
Training is the fastest route to success within PawnMaster. We offer several training options to help you and your employees fully utilize all PawnMaster features. Our goal is to make sure you understand how PawnMaster can maximize your revenue and profits. Our team of subject matter experts are well versed in PawnMaster and the pawn industry. Our training programs are designed to help beginners get up and running quickly. We also teach experienced users how to gain a better understanding of the rich reporting and advanced money making features within PawnMaster. Training Programs Available:
- Training in the Data Age Training Facility
- Experienced PawnMaster Experts
- Free from Distractions and Interruptions
- Customized Curriculum Based on Your Data
- Advanced Training for Experienced Users
- On Location In Your Shop
- Experienced Trainers
- Train Your Entire Staff at Once
- Training Customized to Your Shops Needs
- Work one-on-one with a PawnMaster Expert
- Available 24/7
- Over 75 Comprehensive Tutorials
- Beginner, Intermediate & Advanced Lessons
- Self-Paced Learning
- Great for Ongoing Training
- Available 9AM-5PM Eastern Time, M-F
- Work with an Experienced PawnMaster Trainer
- Great for Specific, Detailed Needs